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Displaying 181 - 200 of 1686
Question/Description Post date
Failed to load Mandrill API Key - error message
Users are getting this error message:  Failed to load Mandrill API Key. Please check your Mandrill settings. From submitting the form here: https...
09/6/18
Alt tag missing
Hi, in checking the accessibility tool for the page above, we cannot find the img alt tag in the event posting interface.  
09/6/18
Superfish Modules
I changed the accent color for the navigation screen and my superfish module disappeared! I tried to reinstall but my the only option onder module is...
09/5/18
Search form position
Hi, we’re trying to place the search form in the topper second position on the right, along with the nav elements, like https://yalesites.yale....
09/5/18
Content Deleted
Hi, I attempted to add a menu item to the main menu. After figuring out how to do that, clicking on that menu item simply reveals a “Page not found”...
09/5/18
Please help news content missing
Hi.  I wrote two news articles recently, posted on our website around August 20.    I sent them out in an E-mail on that date and the links to the...
08/31/18
cropping images on rotating header
I have tried cropping photos in several different ways but when they show up in the header I only get a portion of the image although they look fine...
08/30/18
reCAPTCHA issue
Hi, I’ve enabled, believed I’ve enabled reCAPTCHA on the mentioned webform. It does not seem to be working although it is working on this...
08/29/18
Warning message on Event content type
Hi, I am getting this weird warning message on the Event content type: It would be greatly appreciated if someone could take a look and let me know...
08/28/18
want image title only when mouse is hovering over image
When I post an event I would like the image title to be invisible except when a mouse is hovering, as the field explanation indicates. Instead it...
08/27/18
Trouble with people listing
Hi, we’re trying to edit one of the faculty members (Frahm) on this page — just remove the degree) but every time we make a change, we get the...
08/26/18
People listing in ngrid view for mobile
Hi, we’re trying to get our faculty listing in 3 or 4 column grid but notice that on small, mobile screens, the columns do not adapt. Instead,...
08/24/18
Clone View
We want to add photos to the bios on this page: https://yalehealth.yale.edu/about/patient-partner-opportunities. I tried to do it manually, but it...
08/23/18
Linking taxonomy terms to external sites via a view
I would greatly appreciate it if this question can be answered today, Thursday, August 23, 2018. I am working in a view. I need the taxonomy terms in...
08/23/18
Error messages on site & web site still in dev mode
Hi, There are error messages on our department web site. Maybe they are the same issue as other sites.  I noticed that the site is still in the dev...
08/23/18
Changing from Standard to Wide and rearranging pages
I’ve been tasked with changing our site from Standard to Wide ( which when I did, all images disappeared).  In addition, my supervisor wants me...
08/23/18
Image has stopped displaying on webpages
Hello, A bug has appeared on our site– certain images have stopped displaying properly. Here are three examples where the caption is displayed...
08/22/18
Default Image Issue
Hi, I discovered an issue we are having with at least two of our sites (Senior Class Gift and Development Council). It appears that the default...
08/21/18
Social Media Buttons
Hi, I am having an issue with the social media buttons block. For some reason it is not displaying properly. Originally it was not visible at all. I...
08/20/18
View with Grid Format
Hi, I just created a view with a grid format on the SCG Team page. The grid is set up to have four columns. When I add 1-3 pieces of content to the...
08/20/18