reCAPTCHA issue

Request Type:

General Assistance

Forums:

Author:

JoAnn Piscitelli

Issue/Request:

Hi, I’ve enabled, believed I’ve enabled reCAPTCHA on the mentioned webform. It does not seem to be working although it is working on this webform: https://dev.inclusive.yale.edu/share-your-ideas. There also seems to be two instances of ‘CAPTCHA’ appearing in the webform form builder interface. Can someone take a look at this today?

Alyssa DeChiaro on August 29, 2018:

Hi JoAnn,

I think I’ve got this working now - can you please confirm? You may have to clear your browser cache and logout of the site to see it.

Alyssa

JoAnn Piscitelli on August 29, 2018:

Thank you so much! Looks good. Can you tell me what the problem was so I can take care of it should it come up again either in this site or another site. Feel free to email me offline.

Alyssa DeChiaro on August 29, 2018:

I ended up re-registering the reCAPTCHA and then selecting the reCAPTCHA option on the webform again; I think that’s what did it!

JoAnn Piscitelli on August 29, 2018:

Thank you, again! Yeeesh, I wouldn’t have thought of that! Will keep that one in the back of my mind.

Have a great day!