Yale Spam blocking for annual grad student group registration. site- why is this happening?

Request Type:

General Assistance

Forums:

Author:

Lisa Brandes

Issue/Request:

Hi all,

In mcDougal Grad Student Life/GSAS, we use a Web form to capture registrations from Yale grad student groups every year- we started last year. This year there are several groups that have been blocked from submitting their form b/c it says their content is SPAM- see below.

Is this a problem b/c the group submitted basically the same info last year to this same online form (since the groups are basically the same each year but need to re-register)? Why does it happen to a few groups but not all?

Any suggestions= can we dial down the spam blocker?

Thanks

Lisa Brandes & McDougal GSL

———- Forwarded message ———-
From: Federico Esposito <federico.esposito@yale.edu>
Date: Wed, Oct 28, 2015 at 1:43 PM
Subject: problem with registration of Society
To: “mcdougal.center@yale.edu” <mcdougal.center@yale.edu>

Dear Sir/Madam,

I am the President of the Italian Society of Yale Students and Affiliates. I tried several times to register our society online at this link:

http://gsas.yale.edu/life-yale/student-groups/registration/registration-form-graduate-student-groups

but every time I tried to do that I get the following message (see also attached screen-shot):

Your submission has triggered the spam filter and will not be accepted.

I tried from different computers and the problem is not fixed. Is there another way of registering our Society?

Thank you,

Federico Esposito

PhD candidate in Economics

Yale University

203-772-9529

Josue Rodriguez on November 10, 2015:

Hello Lisa,

This webform uses Mollom to moderate submissions. Unfortunately its already set to the lowest security setting. My only suggestion would be to disable it or switching the protection mode to ReCaptcha.

Josue