Site Backup Failure

Request Type: 
Bug Fix
Author: 
Michael Brooks
Issue/Request: 

I requested a backup of the site via http://dev.light.yale.edu/admin/config/development/site-backup.  It fails with and without Database only checked.

The error message is An error occurred while starting the site backup for [my net id]. Please try again. If the issue persists, please contact drupal@yale.edu.

This issue no longer relevant. Site backup is no longer available since all sites have been moved to Acquia

Josue