Page not displaying

Request Type: 
General Assistance
Author: 
Kristen McDonald
Issue/Request: 

Hello, 

I just added this page to the site. It was actually there already but I accidently deleted it but then added it back again. Anyway, when you try and view the page, you get an error message that says the page isn’t working. I can view the page when I search for it and edit it in the dashboard but it doesn’t work on the public site. 

Any thoughts?

Thanks, 

Kristen

Hello Kristen,

You are all set. For some reason it was stuck in cache. I’ve removed all the pre entered URL Paths along with any Drupal created redirects, then flushed the site’s cache.

Josue

Thanks Josue!

Hi Josue, 

I just checked the Future Exhibitions page this morning and it is not working again. 

Kristen

Hello Kristen,

Let me take another look.

Josue

Hello Kristen,

I found out what the issue is. The image used is too big so Drupal times out trying to load it. The alternative would be to try & load a much smaller image, preferably in .jpg format.

Josue

Hi Josue, 

I must have uploaded the tif by mistake. Thanks again!!

Kristen