Image size max of 1MB too small for rotating header image

Request Type: 
General Assistance
Forums: 
Basic Site Setup
Author: 
Molly Baker
Issue/Request: 

The image file maximum size of 1 MB is particularly problematic for the rotating header image. I uploaded an image that is 978x180 pixels and less that 1 MB as instructed, but the image is extremely blurry. Is there a way to increase the maximum file size so that my header image looks better? 

Carris Toupin on June 27, 2017:

Hi Molly,

It looks like the image you used is only 13.78 KB which is much smaller than the maximum allowed file size of 1 MB. So translated, your picture is .01378 MB, and that is why it is so grainy. I would use a larger picture, crop it to the correct aspect of 978 px X 350 px to 180 px and then upload it to your site to get the best result.

As a reference, the stock images that come on the site are between 128.02 KB, and 90.56 KB. These are much bigger than your 13.78 KB image and they look pretty good. So I don’t believe that you need to increase the file size.

Here are two links that may help you with this:

  1. http://yalesites.yale.edu/book/rotating-header-image
  2. http://yalesites.yale.edu/book/cropping-images

Let me know if you need more help with this.

Best regards,

Carris