HTML tagging not working

Request Type: 
General Assistance
Author: 
Dana Lipnickas
Issue/Request: 

User of this site is having an issue adding HTML tags into the Help Text area. She adds <b></b> around text and the tags show up as is in the text after saving instead of making that text bold.

Screenshot:

Hello Dana,

I just tested it and it seems to be working. You can confirm by going to add content > action items and see the bolded text i placed. Which browser & version are they using? It could be browser related.

Josue

Firefox was the browser, we will try in Chrome. Thanks! Dana

We just tried it in Chrome: http://leadadmin.yale.edu/download-meeting-slides-january12th-lead-meeti…

Still now working, are we using the wrong tagging?

Thanks,

Dana

Hello Dana,

I just updated it using firefox and it seems to be working. Which tags are you using?

Josue

Issue resolved offline. Changed the Description field from Plain Text to Filtered HTML so user can have the WYSIWYG Toolbar.

Josue