Help - Share This Block keeps disappearing

Request Type: 
General Assistance
Author: 
Lisa Brennan
Issue/Request: 

I’ve added the Share This block to my news pages on the MacMillan site and they keep disappearing. I’m logged in on a Mac using Firefox and when I go to a news item, I see that at the bottom the Share This block isn’t appearing. I then go to Structure > Blocks > Content > Share This > Configure and see the block is set to show “only on the following pages” news/* - then I save and go back to the page and see the block is there, however, when I refresh, the block is gone.

My supervisor alerted me to this problem and she was experiencing the phenomena while not logged in on a Mac.

(Also, each time I visit the news pages, the image appears very small - I have to refresh to see it full size.)

Lisa.

I just went to see if I let the box appear on all pages with the content type restriction on - and I am experiencing the same thing.

lisa.

It’s also happening on the fox fellowship page found at http://foxfellowship.yale.edu/fellows/fox-testimonials#

And on the MacMillanReport page http://macmillanreport.yale.edu/videos/dziga-vertov-life-and-work

Hey Lisa,

This is a known bug with the Share This module. We’ve submitted a patch to the maintainers.

Josue

We are having the same issue on isps.yale.edu (Oct 5, 2016)

Hello Lisa,

We’ve updated the ShareThis module. Please request a Site Refresh to get the latest code.

Josue