Delete duplicate profiles

Request Type: 
General Assistance
Forums: 
Managing and Creating Content
Author: 
Julia DiVincenzo
Issue/Request: 

Hello,

I am trying to add in our new students to the “graduate student” people page. I accidentally added one student, Martha Engvall, twice - once with a CAS profile and once without.

I realize now that I need her as a CAS user, but can’t add her in with her name because of duplicate names/emails. Is it possible to delete both accounts associated with her email so that I can add her in again as a CAS user and start fresh?

( martha.engvall@yale.edu,   Net Id: me524) 

Thanks,

Julia

Alyssa DeChiaro on June 26, 2019:

Hi Julia,

I deleted the extra account. You can edit Martha’s profile now.

Best,

Alyssa

Julia DiVincenzo on June 26, 2019:

Hi Alyssa,

Thanks for deleting the extra account. Now I’m having trouble finding the profile that I need to edit. Where can I find the CAS user account? It doesn’t seem to be in my People list.

Thanks,

Julia