We’re still having problems trying to get LC464 editor permissions on the YSN site. This is something that needs to be corrected asap - is it possible to work with Linda Caruso directly on this?
Thank you!
Virginia
Josue Rodriguez on May 1, 2017:
Hello Virginia,
Linda Caruso was already on the site and had editor permissions. Was she recently re-added? If so, how was she added? She should just be able to log into the site by going to http://nursing.yale.edu/cas. This will ask her for her NetID & PW.
Josue
Josue Rodriguez on May 4, 2017:
The problem was that she was added with the wrong NetID of lc464. That entry had her email tied into it and the role of editor assigned to it. When she tried her NetID & PW, the system rejected her because there was another user with her email. I deleted both and readded her. You should be all set moving forward.
Hello Virginia,
Linda Caruso was already on the site and had editor permissions. Was she recently re-added? If so, how was she added? She should just be able to log into the site by going to http://nursing.yale.edu/cas. This will ask her for her NetID & PW.
Josue
The problem was that she was added with the wrong NetID of lc464. That entry had her email tied into it and the role of editor assigned to it. When she tried her NetID & PW, the system rejected her because there was another user with her email. I deleted both and readded her. You should be all set moving forward.