Content changes not showing up
Request Type:
General Assistance
Forums:
Issue/Request:
Hello,
The content changes I’ve made to the ‘people’ section of my website aren’t showing up even though they’ve been saved. I noticed in the answer to a previous forum question that this can sometimes occur after a site has been moved (mine was moved earlier this semester). Could you please help? Thanks for your assistance!
Stavroula
Good Morning, Stavroula:
I will be looking into this issue. I will contact you when I have more information.
Best regards,
Carris
Good Morning, Stavroula:
I tried to replicate the issue of updates not saving and could not. Can you think of any other circumstances surrounding this issue? Your People page is a Basic page, so just a simple save should be fine.
Let me know if it is still happening. If it is, please try to take screen shots of the text entered and any errors that might show.
Best regards,
Carris
Hi Stavroula,
I haven’t heard back from you. Are you still having problems with updates to your People section?
Let me know if you still need help.
Best regards,
Carris
Hi Stavroula,
Our engineer said that there was an issue with some code updates on your site. He updated them and now you should be fine.
Best regards,
Carris