“Browse Server” option not available to add embedded images in the body of a page

Request Type:

General Assistance

Forums:

Author:

Maria Ideliu

Issue/Request:

I am trying to add images in the body of a page using the WYSIWYG. I have the same problem on iMac and PC, the the live site and dev site. I am not sure what I am missing and how can I have that option back in order to add embedded images by browsing server.

Thank you.

Alyssa DeChiaro on November 15, 2018:

Hi Maria,

Did this used to work and now doesn’t? When did you notice it was no longer displaying?

Thanks,

Alyssa

Maria Ideliu on November 15, 2018:

I haven’t worked much in the dev site and was going to update now. Last time I was able to see it was in August when I worked more in the dev site. But in the live site I was able to see it two days ago. Today when I checked the option wasn’t displaying anymore.

Alyssa DeChiaro on November 15, 2018:

OK so someone had added a Full HTML editor type that isn’t there by default, and the CKEditor (which we use to enter content) wasn’t configured for it. I set it and the Browse Server option is displaying now.

Maria Ideliu on November 15, 2018:

Thank you so much Alyssa. I truly appreciate it. I am now able to see “Browse server” on the live website, but still cannot in the dev one. Should I wait a little to update?

Alyssa DeChiaro on November 15, 2018:

Oh sorry I forgot to on dev, that should be fixed now too.