2016 template not applying correctly

Request Type:

General Assistance

Forums:

Author:

Blayze Markoya

Issue/Request:

When turning on the 2016 templates on this site there are some misc. errors that are occurring. Blocks do not seem to have the “2016” settings, the menu block has a forced margin for the “<none>” title, the social buttons aren’t grabbing their icons, and at first none of the content was available (blocks were cleared) and I put them back. Theme seems to apply fine on the dev site, but it’s outdated at this point.

Would appreciate some help with this. Has already been refreshed INC0846369.

Josue Rodriguez on October 14, 2016:

Hello Blayze,

You need to enable a module called 2016 Themes first, then apply the themes. In the mean time you can reassign to the previous theme, then enable the module and try again.

Josue

Blayze Markoya on October 14, 2016:

Hi Josue,

Thanks for the quick reply. Just tried this and that solved the issue of the 2016 options not being available in blocks, but did not fix any of the others.

-Blayze

Josue Rodriguez on October 18, 2016:

Can you grant me access to the site?

Blayze Markoya on October 18, 2016:

Sure. All set.

Josue Rodriguez on November 1, 2016:

Hello Blayze.

I need access to the Dev site as well.

Josue

Blayze Markoya on November 4, 2016:

All set.

Josue Rodriguez on January 12, 2017:

Hello Blayze,

I took a look at the dev site and it seems to be functioning properly. Are you still having issues with the theme?

Josue

Blayze Markoya on January 12, 2017:

Hi Josue,

Yes. Dev site it works fine. Production it does not. Production has newer information/content than dev.

Josue Rodriguez on January 18, 2017:

There have been some updates to the core files since this was reported. Do you want to try and changing the theme again in Dev? Can you submit a Site Refresh so we can copy the the Prod to Dev so you can do this?

Josue