reCAPTCHA not working?

Request Type: 
General Assistance
Author: 
Stephen Gamboa-Diaz
Issue/Request: 

Hello,

We recently had the reCAPTCHA module enabled on our “Contact Us” form. Unfortunately, there still seems to be spam coming through. Does this need to be reset, or is there a more robust option available?

Thank you!

Dear Stephen:

I enabled the Honeypot module which works in conjunction with reCAPTCHA. It adds a hidden element to the form and if bots fill it in, they get rejected. If it is a human filling the form out, then we won’t be able to do much since they won’t see the hidden field and can likely correctly answer a captcha if challenged.

I hope this helps.

Best,

Alyssa

Thanks very much, Alyssa!