administrator is unable to edit

Request Type:

General Assistance

Forums:

Author:

Melissa Maier

Issue/Request:

Hi,

I’m an administrator for this site, yet when I go to edit a page, the Body is just a big white space with nowhere to write or change anything, no boxed-in field for content. This has happened on both Firefox and Chrome. I’ve checked my administrator status, and that seems ok. Please advise.

Melissa Maier
Yale Institute of Sacred Music

Christine Mongillo on November 27, 2017:

Hi Melissa,

You should be able to edit the body field on your site now. Please have a look when you have a moment. Let me know if you’re still having issues with it.

Kind regards,

Chris

Christine Mongillo on December 1, 2017:

Hi Melissa,

Since I haven’t received a response to my note on Nov. 27th I’ll close this ticket. If you’re still having issues please don’t hesitate to submit another request for support at yalesites@yale.edu.

Kind regards,

Chris