reCAPTCHA error “invalid domain for site key”

Request Type:

General Assistance

Forums:

Author:

Campbell Harmon

Issue/Request:

I had a webform in a block on the front page of http://summerstudy.yale.edu/ for users to put in their email addresses for email notices. Originally I had the math problem on that form to block bots.

Earlier this morning I started to receive an empty submission to that form every 10 seconds or so from the same IP address: 49.244.78.23

I assumed something got past the math problem so I took the form off the front page and changed the challenge to the reCAPTCHA, but now I get an error on the reCAPTCHA that says “ERROR for site owner: Invalid domain for site key” so I took the form offline until that can be resolved.

I’ve included a screen cap of the error.

Side question: is there a way to block an IP from these forms?

Josue Rodriguez on May 1, 2017:

Hello Campbell,

I think that you will need to request a new site key. Typically we just add the default that it comes with when enabled. In some cases that fails so we suggest clients sign up for a key, which should be free. Let me know if you are able to generate a new key.

Josue

Campbell Harmon on May 1, 2017:

Hi Josue,

I set up a new recaptcha site key for our summer site. It seems to work ok.

Do I need to do the same thing with our main Divinity site?

Josue Rodriguez on May 1, 2017:

If you are having the same error, I’d suggest to do the same. Try using the same as summerstudy.yale.edu. If it fails again, then make a unique one.

Josue