Error loading file

Request Type: 
General Assistance
Author: 
Heather Smith
Issue/Request: 

I am getting this error when trying to upload a file: “It was not possible to complete the request due to file system permission restrictions.”

I have tried several times. It is something I do frequently without having a problem.

Later in the day yesterday I was able to upload that file. However today I am trying a different file and getting the same error.

Hi, Heather:

I believe that the situation you are experiencing is a known bug that has just been resolved. Please monitor the situation and let us know if it continues.

Best regards,

Carris Toupin

Hi, Heather:

I am just touching base to see if the issue is still going on. I was told by our engineer that it should be resolved. Please let me know either way.

Best regards,

Carris