Office Hours Request

Request Type:

General Assistance

Forums:

Author:

Michael Satterwhite

Issue/Request:

I am the administrator for the yaledata site but our sitename might have changed. When I try to administer the site and use the url above. I sign in with CAS but I don’t see the black administrator bar. Your help is appreciated!

BTW, since Kim Pasko is my contact, I also wrote her an email. (Just in case she mentions it)

Josue Rodriguez on August 14, 2015:

Hello Michael,

Usually when you don’t see the administrator bar is because you don’t have access to the site. It seems like You’ve already been granted access to the site. You should be all set. Please confirm that you are able to see the administrator bar and are able to make edits.

Josue

Michael Satterwhite on August 14, 2015:

Hi Nancy,

I had sent a note directly to Kim Pasko at the same time the above was written. Kim got me squared away this morning. I had access to administer the site before but the name may have changed and I just wasn’t added as the admin. (I’m guessing)

By the way, I created an incident ticket as well but you can close it. My boss asked for progress on this site and yesterday was the first time I had capacity. So I apologize for coming at it from multiple directions.

Thanks.