Image distortion

Request Type: 
General Assistance
Author: 
Amber Garrard
Issue/Request: 

Hello Amber,

It seems that you left the description blank. Can you explain the problem you are having with your YaleSite?

Josue

Sorry about that. About half of our front page slideshow images are distorted when using google chrome. It varies which images are problematic, so I’m wondering if there’s a patch that needs to happen or something? I tried to post an image yesterday, but that may not work in this format.

sustainability.yale.edu in ‘sustainable yale’ section.

Thanks!

Hello Amber,

I checked your site and the images seem to be working in the Sustainable Yale image rotator. Are you still having this issue? If so, what version of Chrome are you running and which operating system are you using (Windows/iOS X)?

Josue

I believe my google chrome is up to date.  Version 43.0.2357.132 m using windows browser. Please see below.

Hello Amber,

I’ve tested this on our end in Google Chrome on a Windows Machine and I see the images are working. Maybe its stuck in your browser cache. Can you refresh your browser? You can select in Chrome to Clear Browser History from Beginning of time and make sure all the options are selected. This will clear all the local cache. I will also flush the cache on the site to make sure all the data is refreshed.

Josue